Frequently Asked Questions
Everything you need to know before booking a service.
We cover the full range — from minor tap repairs and drain unblocking to complete bathroom renovations, water heater installations, and sewer line maintenance. If it involves water or pipes in your home, we can help.
Yes. Every SwiftFix technician holds a valid plumbing licence and is covered by our comprehensive public liability insurance policy. You can ask to see credentials at any time.
We do. Our emergency hotline is staffed around the clock, including weekends and public holidays. For critical issues such as burst pipes or gas leaks, we aim to arrive within 60 minutes across the Klang Valley.
You can fill out our online booking form, send us a WhatsApp message, or call directly. We assess the scope remotely where possible and provide a transparent written quote before starting any work.
Our primary coverage area includes Kuala Lumpur, Petaling Jaya, Subang Jaya, Shah Alam, Cheras, Bangsar, Ampang, Damansara, Puchong, Cyberjaya, and Putrajaya. We also accept bookings in wider Selangor and parts of Negeri Sembilan.
Pricing is based on the type of service, job complexity, and materials required. We always provide a fixed quote upfront so there are no surprises. Standard diagnostic visits are complimentary when followed by a repair.
Our service vehicles carry a wide range of commonly needed parts and fittings. For specialised or designer items, we can source them at competitive trade rates, or you are welcome to provide your own.
All standard repairs carry a 90-day workmanship guarantee. Renovation projects and new installations come with a 12-month warranty covering both labour and installed components.